Digital

 

The Board’s ‘Service Transformation through Digital’ five year strategy outlines how we intend to use digital technology to improve health and care, enable staff to work to the best of their abilities and modernise services in a sustainable way.  To do this will require universal adoption of electronic records and for relevant information to be accessible to all who need it – citizens, clinicians, care providers and analysts.  In turn, those electronic systems need to be safe, secure, accessible and reliable. “A revision to the Strategy is due in 2023 version and will be the first revision of the strategy since its introduction in 2020 and will highlight achievements to date (We said - We did)”

 

The Plan for the Future sets out the Strategy to deliver equitable access, inclusive growth and improved population health and wellbeing through the transformation of how we provide our health and social care services.

 

To support the changing patterns of service delivery, care pathways and the emphasis on technology - the digital strategy will therefore focus investment and action based on best alignment with our ‘quadruple aim’ of simultaneously achieving:

  1. Better health and social care outcomes – longer, healthier, more contented lives.
  2. A better experience of health and social care for citizens – less stress, easier interactions.
  3. A better experience for staff – supporting people to work to the best of their abilities.
  4. Affordable health and care services – sustainable long-term financial planning.

 

This will be undertaken by:

  • Progressing the transformation of service delivery across portfolios and pathways, responding to new and improved ways of delivering services with the necessary shift in care, self-management and prevention enabled through increased and better use of digital technology.
  • Transforming services requiring us to improve the way we work with data and information, ensuring that all staff and citizens have access to the information they need and can access it consistently where they need to.
  • Increased use of electronic records and other digital tools will be well supported, run on reliable and resilient infrastructure and be compliant with all necessary cyber security and data protection legislation and regulations.
  • Simplifying our information technology systems and infrastructure – making better use of what we have – deriving full benefits of existing investments and effective use of solutions
  • Development and investment in new technology – covering business, clinical and medical systems and equipment.

 

Further Information