The Oaks Building

The Oaks

The Oaks Specialist Palliative Care Unit provides care for individuals aged 18 years old and upwards living in Moray with cancer and non malignant conditions.

We aim to offer quality life enhancing care by providing specialist nursing, physiotherapy, occupational therapy, nutrition advice, as well as spiritual and financial support.

The Oaks Palliative Care Unit, Morriston Road, Elgin, Moray. IV30 6UN

Tel: 01343 555104, Fax: 01343 562453

Visiting times are subject to change. You should phone the ward before planning your visit to confirm what the visiting times are, by calling the NHS Grampian switchboard on 0345 456 6000 and asking to be put through to the ward.

About Us

Clinics and Services

Volunteer Service

Contact Us and Donations

The Oaks Palliative Care Unit, Morriston Road
Elgin
IV306UN

Parking

Patient Transport

If you need advice about traveling to and from your appointment the Transport to Healthcare Information Centre (THInC) can help. They provide practical transport advice for people who have difficulty getting to and from medical appointments in Grampian.

The service provides a dedicated telephone service offering guidance on accessing suitable transport options to get to and from appointments when they have no means of personal transport. The centre can provide details of suitable bus or train times, contact telephone numbers and other services such as local dial-a-bus or voluntary car schemes.

Please note that THInC does not book transport but can assist with travel advice.

The centre is the first of its kind in the UK and is a joint initiative between Aberdeen City Council, Aberdeenshire Council, Moray Council, NHS Grampian, The Scottish Ambulance Service and Nestrans. THInC is one of the projects taken forward as part of the Health and Transport Action Plan.

To use the service please call THInC on 01467 536111 between 9am-4.30pm, Monday to Friday.

Further information on the Health and Transport Action Plan is available at this link.

Wards & Visiting

Ward/Department	Phone

More Information

NHS Grampian Feedback Service

The people who look after your health will do whatever they can to make sure you are treated properly and promptly and we are always happy to hear about your experiences of the NHS, good or bad.

If you are unhappy with any aspect of the service you receive please speak to the person in charge of the area, who will try to resolve the problem as quickly as possible.

We accept that sometimes things can go wrong and the aim of the NHS complaints procedure is to give you a quick and thorough response to your complaint by those who know most about your care. If for any reason, you would prefer not to speak to a member of staff, you can contact a member of the Feedback Service about making a complaint.

Full details about the Feedback Service are available at this link.

Care, support and rights

NHS Inform has information on accessing health and care in Scotland. Includes how to register with a GP practice and your rights when using services. This is available at: Care, support and rights | NHS inform