The Public Health Waiting Well Service is a test of change being delivered by the Healthpoint service.  With the waiting lists for elective surgery increasing as a result of Covid19, this test of change was initiated to build on the existing Healthpoint service and to support the wellbeing needs of elective patients on the waiting list.  If people can be supported as they wait for procedures the service aims to; improve their quality of life while waiting, prepare them better for their treatment, reduce their length of stay in hospital and enable them to re-cover faster. 

NHS Grampian Public Health Healthpoint is a health information service, offering free, confidential information, advice, support, and signposting to reputable services.   

Working in partnership with colleagues from the Acute Sector, the role of the service was developed and included a process for validating patients and reporting. The first cohort of patients identified to receive the service were those waiting for Orthopaedic procedures.  Throughout the test of change, a small working group comprising representatives from Public Health, Acute Clinical, Service Managers and Medical Secretarial met regularly to discuss progress.

Please see further information within this short report.