NHS Grampian Putting People First - Guiding Principles
The Putting People First Guiding Principles are:
- We Put People First
We strengthen the voice and expertise of lived experience within existing services and support local staff to act on what they hear.
We start with what is strong, not what is wrong and seek to build trusting relationships between people.
- Collaboration always
We are clear on the unique role and expertise offered by NHS Grampian and collaborate within the local system to agreed shared priorities, working within Community Planning Partnership arrangements, with General Practice, Health and Social Care Partnerships, third sector, communities and all staff.
Where we connect to and build community capacity and see communities as an integral part of our system, leading and participating in decision making.
- We value each other as equals
We celebrate our diversity and are flexible in approaches to how we involve and engage people to ensure all are included and heard, including embracing the opportunities that digital approaches offer.
Where we equally value the expertise of people seeking care and our third sector partners alongside the expertise provided by clinicians.
We recognise that this new approach may challenge established behaviours and attitudes and that colleagues and the wider public will need to be supported to make the change.
- We care about our purpose
Where we are all proud to be part of the Grampian system and have a clear focus on helping all people live their best lives, in good health for as long as possible.
Where we focus on learning and developing together and we elevate the value of human stories to rebalance a target-focused NHS culture
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