Opening Hours

The main entrance on Frederick Street and the entrance on East North Street is open from 8am to 5pm Monday to Thursday and 8am to 4.15pm Friday.

With the exception of Sexual Health drop-in services, patients will be seen by appointment only. Please visit Health Village Services for the contact details of the services based in the Health Village.

For more information on Sexual Health Service drop-in clinics please visit the Grampian Sexual Health website.

We do not have GP’s in the building between the hours of 8am and 5pm Monday to Friday. Please visit the NHS GP Finder on NHS Inform to find your nearest GP or to register.

GMED

The GMED service provides out of hours urgent primary care to the population of Grampian, for those patients who cannot wait until their own GP practice reopens, and it is accessible by calling NHS 24 on 111, service is operational 6pm - 8am Monday to Friday and 24hrs Saturday and Sunday.

Toilets and Changing Facilities

Toilets, changing places and baby changing and feeding facilities are located next to the cafe in the Village Square. The Health Village is a family friendly space, so if you require to breast feed while visiting the Health Village, please feel free to do this in any of the public areas.

Language Line

Language Line is available for non-English speaking patients - please advise when booking appointment.

Induction Loop Induction Loops help hearing aid users and are located in departmental reception areas. Portable induction loops will also be available for use within all areas of the building.

British Sign Language Interpreters

British Sign Language Interpreters are available on request through the service you are visiting. Interpreters need to be requested a minimum of two weeks before the appointment.

Smoking

In line with all other NHS Grampian buildings, smoking is not permitted in the Health Village.

As of 5 September 2022, it is an offence to smoke within 15 metres of a hospital building. Any closer and you can face a fixed penalty notice of £50 or a fine of up to £1,000 if taken to court. This is a new law introduced by the Scottish Government.

For help and advice to stop smoking, call the NHS Grampian Smoking Advice Service on freephone 0500 600 332, or contact your Community Pharmacist.

 

Published: 13/03/2026 12:44