General Information
Staff identification
All permanent members of staff wear a name badge that bears a photograph to help you identify them.
Hospital chaplains
Coming into hospital can be a worrying experience and it can be hard to cope with. The hospital chaplains are here to help during this demanding time. A hospital chaplain is available to meet you or your relatives at any time, day or night. Chaplains are willing to visit anyone - people of any faith or none. Please ask a member of staff to contact a chaplain for you.
If you wish, the Chaplaincy Department will be happy to inform your local church or faith group that you are in hospital. Please make sure that you provide this information when you are admitted.
More information about the spiritual care at our hospitals.
An inter-denominational service of Family Worship for patients, families and staff takes place at 11.00am each Sunday morning in the Hospital Chapel (Ground floor, opposite Ward 8).
Any patient wishing to attend this service should let ward staff know and they will contact the chaplaincy to organise a wheelchair and escort (if required).
Social Work Department
There are social workers in the hospital who are willing to discuss any non-medical problems resulting from your visit. You can contact the Social Work Department through the Receptionist.
Do you look after someone?
Further information is available at this link.
Fire alarms
The fire alarm is tested every Tuesday morning. Staff will tell you if you should leave the area at any time.
Mobile phones
You can use your mobile phone in many areas of the hospital. However in some areas you can't use your mobile phone as the signals can affect vital medical equipment. Please check with staff if you are unsure.
Unauthorised photography, filming or recording
Smoking
NHS Grampian's grounds are now smoke free - this means no-one is allowed to smoke anywhere on site at any of our premises, including all external areas.
What does it mean for you?
Alcohol
Alcohol must not be consumed in the hospital or its grounds.
Drugs
NHS Grampian does not accept unauthorised drugs or illicit substances being brought on to its premises.
Violence and aggression
To ensure staff are able to provide and patients are able to receive health care of the highest quality, NHS Grampian requests that service users:
Do not act in a manner that humiliates, frightens or makes staff or other patients feel unsafe or vulnerable. This includes verbal abuse, threats, antisocial behaviour, harassment, bullying and physical assault. NHS Grampian takes this behaviour extremely seriously and will take appropriate action in all cases.
Published: 09/11/2020 14:00