You may also find it useful to refer to the other sections such as General Information. If you have any further questions please do not hesitate to ask a member of staff.

Staff identification

All permanent members of staff wear a name badge that bears a photograph to help you identify them.

Mail

Mail can be posted in the post box at the Main Reception or given to the ward nursing staff. Stamps are available from the hospital shop.

Patients' mail is delivered to the wards and should be addressed as follows:

Your name
Ward .....
Royal Cornhill Hospital
Cornhill Road
Aberdeen
AB25 2ZH

Washing your clothing

Most wards have washing machines which you can use. If you are unable to do your own washing or arrange for it to be done at home, your clothes can be washed by the hospital. If your clothes are washed by the hospital, your clothes will be labelled with your name and ward, to avoid them getting lost.

Making drinks in your ward

All wards have a small kitchen where you can make cups of tea or coffee, between meal times. You cannot normally use the kitchen during the night. This is to avoid waking other patients. Supplies of tea and coffee in the kitchens are limited, but you can also buy your own tea or coffee supplies, if you wish. Patients and visitors can also buy drinks and meals in the cafeteria, which is near the Main Reception.

Bringing food into hospital

When in hospital, relatives and friends often bring in a patient's favourite food from home as a treat. Any food brought in for you should be branded goods, in sealed packets with a sell by date.  It should not require re-heating. Please speak to the nurse in charge before eating any food brought in for you.

Please note that the hospital cannot accept responsibility for foods not prepared by us.

Electrical equipment

Do not bring electrical equipment which connects to the mains supply (such as CD / DVD players, radios, hairdryers, etc) into the ward unless it is in good condition and is in safe working order.  All audio equipment must be used with earphones.  Before any items of mains-connected personal electrical equipment are used, please ask ward staff if there is a hospital electrician available who would be able to check the equipment before you use it.  The hospital cannot accept any liability for these checks or for loss, theft or damage to these items. 

Benefits and pensions while in hospital

Sickness Benefit / Statutory Sick Pay

If you are employed, you may need a medical certificate (form Med 10). Please ask the nurse in charge for a form and send the completed certificate to your employer. Failure to do this may result in the loss of Sickness Benefit.